Privacy Policy
Effective Date: July 13, 2026
Capelli’s Signature Supply (“Capelli’s Signature Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, making a purchase, contacting us, or otherwise interacting with our business.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Name
• Billing and shipping address
• Email address
• Telephone number
• Account login information
• Order and purchase history
• Product preferences
• Communications you send to us
• Payment and transaction information
When you make a purchase, payment information may be collected and processed through Shopify and applicable payment processing providers. Capelli’s Signature Supply may not directly store complete credit or debit card information.
We may also automatically collect certain information when you visit our website, including:
• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of visits
• Website interactions
• Cookie and similar technology information
2. How We Use Your Information
We may use the information we collect to:
• Process and fulfill orders
• Process payments and transactions
• Arrange shipping and delivery
• Create and manage customer accounts
• Provide customer service and respond to inquiries
• Communicate with you about your orders or account
• Send marketing emails, promotions, product announcements, and special offers from Capelli’s Signature Supply
• Personalize your shopping experience
• Recommend products that may interest you
• Analyze website traffic and customer interactions
• Improve our website, products, services, and customer experience
• Prevent fraud, unauthorized transactions, and other illegal activity
• Maintain the security and integrity of our website and business
• Comply with legal, tax, accounting, and regulatory requirements
3. Marketing Communications
Capelli’s Signature Supply may use information you provide, where permitted by law, to communicate with you about our products, promotions, special offers, company news, and other marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
Even if you opt out of marketing communications, we may still send you non-promotional communications related to your orders, transactions, account, customer service requests, or other business matters.
4. How We Share Information
Capelli’s Signature Supply does not sell or rent your personal information to third-party advertisers.
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business, provide services to you, analyze our website, or complete ecommerce transactions. These service providers may include:
• Shopify, our ecommerce platform provider
• Payment processors and credit card companies
• Banks and financial institutions involved in processing transactions
• Shipping carriers and fulfillment providers
• Website hosting and technology providers
• Email and marketing service providers acting on our behalf
• Google Analytics and other website analytics providers
• Fraud prevention and website security providers
• Professional advisors, such as accountants, attorneys, and consultants
These third parties may process information as necessary to provide their services, complete transactions, operate our website, or support our business.
We may also disclose information when required by law, court order, legal process, or government request; to protect the rights, property, or safety of Capelli’s Signature Supply, our customers, or others; or to investigate fraud, security issues, or violations of our policies.
If Capelli’s Signature Supply is involved in a merger, acquisition, sale, restructuring, or transfer of all or part of its business or assets, customer information may be transferred as part of that business transaction.
5. Shopify
Our online store is hosted and operated using Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.
When you visit our website, create an account, place an order, or otherwise interact with our online store, certain personal information may be collected, stored, and processed through Shopify and its service providers in order to provide ecommerce services, process transactions, maintain website functionality, prevent fraud, and support the operation of our online store.
Shopify’s handling of personal information is also subject to its own applicable privacy policies and practices.
6. Google Analytics
We use Google Analytics to help us understand how visitors use and interact with our website.
Google Analytics may collect information such as:
• Pages visited
• Time spent on the website
• General geographic information
• Device and browser information
• Referring websites or traffic sources
• Interactions with website features
This information helps us understand website traffic, evaluate website performance, improve the customer experience, and make informed decisions about our website and marketing.
Google may process information collected through Google Analytics in accordance with its own privacy policies and data practices.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the website, maintain shopping cart and checkout functionality, remember preferences, understand how visitors use the website, improve performance, measure marketing effectiveness, and provide a more personalized shopping experience.
Cookies and similar technologies may be used by Shopify, Google Analytics, and other service providers that support the operation of our website.
Some cookies are necessary for the website to function properly. Other cookies may be used for analytics, functionality, or marketing purposes.
Depending on your location and applicable law, you may be provided with options to manage certain cookie and privacy preferences. You may also be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
8. Payment Information
Payments made through our website may be processed through Shopify Payments or other third-party payment processors.
Payment processors may collect and process information necessary to authorize and complete your transaction, prevent fraud, and comply with financial and legal requirements.
Capelli’s Signature Supply does not sell payment information or provide it to third-party advertisers.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties. We are not responsible for the privacy practices, content, or security of websites and services that we do not own or control.
We encourage you to review the privacy policies of third-party websites and services before providing personal information.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. You should take appropriate steps to protect your account credentials and notify us if you believe your account or personal information has been compromised.
11. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and tax records, providing customer service, resolving disputes, preventing fraud, and complying with legal obligations.
12. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also:
• Unsubscribe from promotional emails at any time
• Update certain account information through your customer account, if available
• Adjust cookie preferences through your browser or available website privacy controls
• Contact us with questions or requests regarding your personal information
We may need to verify your identity before processing certain privacy requests.
13. Children’s Privacy
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When changes are made, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.
15. Contact Us
Capelli’s Signature Supply
1339 North State Rte 121
Mt. Zion, IL 62549
capellisstudio@gmail.com
(217) 791-2114